PRIVACY POLICY

1. Information We Collect

When you submit an enquiry, request project details, download a brochure, request floor plans, enquire about pricing, schedule a site visit, click WhatsApp, call us or use any enquiry form, we may collect:

• Name
• Phone number
• Email address
• Preferred unit configuration
• Enquiry requirement
• Site-visit preference
• Communication preferences
• Device and browser information
• Website source and interaction information
• Advertising campaign and keyword information
• UTM parameters and advertising identifiers
• Form-submission and consent records

2. Purpose of Collecting Information

We may use your information to:

• Respond to your project enquiry
• Share project details, pricing, floor plans and brochures
• Provide unit-availability and payment-plan information
• Arrange callbacks and site visits
• Communicate through phone, WhatsApp, SMS or email
• Improve website and enquiry services
• Measure advertising and campaign performance
• Prevent misuse, fraud and spam
• Comply with legal or regulatory requirements

3. Communication Consent

By submitting your details on this website, you agree to be contacted by Propjoy Realty regarding Prestige Pallavaram Gardens through phone calls, WhatsApp, SMS and email.

You may request communication opt-out at any time by emailing propjoyrealty@gmail.com.

4. Data Sharing

Your information may be shared only where reasonably necessary with:

• Propjoy Realty representatives
• Prestige Estates Projects Limited
• Authorised project sales representatives
• CRM, hosting, communication and technology service providers
• Analytics and advertising service providers
• Government or regulatory authorities where required by law
• We do not sell personal information.
• Project-specific enquiries will not be indiscriminately shared with unrelated developers.

5. Channel Partner Disclosure

Propjoy Realty is a TNRERA-registered real estate agent bearing Registration No. TN/Agent/0101/2023 and provides project-information and enquiry assistance as an independent channel partner.

Any authorised channel-partner status displayed on this website is subject to current supporting documentation.

6. Project Information

Project information, including prices, plans, sizes, configurations, amenities, images, specifications, offers and availability, is indicative and may change based on the developer’s current documentation and approvals.

7. Cookies and Tracking

This website may use:

• Essential cookies
• Google Analytics
• Google Ads conversion tracking
• Google Tag Manager
• Remarketing tags
• Call and WhatsApp click tracking
• Similar analytics and measurement technologies
• Where required, non-essential cookies and advertising technologies will be activated only after appropriate consent.

8. Data Security

We take reasonable technical and organisational steps to protect information submitted through this website.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain enquiry information for as long as reasonably necessary for:

• Enquiry assistance
• Customer support
• Business and marketing records
• Fraud prevention
• Legal and regulatory compliance

10. User Rights and Opt-Out

Requests may be sent to propjoyrealty@gmail.com.

• Correction of inaccurate information
• Deletion of information, where applicable
• Withdrawal of promotional consent
• Communication opt-out
• Details about how your information is used

11. External Links

This website may contain links to developer websites, Google Maps, WhatsApp or other external services.

Propjoy Realty is not responsible for the privacy practices or content of third-party websites.

12. Changes to This Privacy Policy

Propjoy Realty may update this Privacy Policy from time to time.

Any revised version will be published on this page with an updated effective date.

13. Contact

Please contact Propjoy Realty using the details below.